Cancellation & Refund Policy
Merchant business’ return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an “Accept” or “Agree” for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.
Cancellation Policy
Indian Plumbing Association believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 72 hours of registering for the event. However, the cancellation request will not be entertained if the orders have been communicated to further to respective authority and they have initiated the process.
- Indian Plumbing Association does not accept cancellation requests after the prescribed dates are over. However, refund/replacement can be made if the customer establishes that the required/relevant proof and supports for claiming the refund.
- Once customer registers himself for the event, cannot have approach for refund.
Refund Policy
When you buy our products/services, your purchase is covered by our 72 hours money-back guarantee. If you are, for any reason, not entirely happy with your decision, we will cheerfully issue a full refund. We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within seven (07) days of your purchase. Please include your reference/transaction id number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service. Refunds are being processed within 21 days period.
In case of duplicate transactions, incomplete transactions will be processed/refunded within 30 days period and services will be delivered for complete transaction only.
Shipping & Delivery Policy
This is another policy that must be clearly stated on website. Include the delivery time frame and any restrictions that merchant might have on delivering the products. List on the website all export restrictions that merchant is aware of for the products that are sold online. A company must ship your order within the time stated in its ad or give an option notice to the customers otherwise
Shipping & Delivery Policy (Products)
For International registrants, orders are confirmed by emails only. For domestic registrants, registration details are provided through automated mailing system only. All major credit cards are accepted.
Shipping & Delivery Policy (Services)
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 011-49863152/53.
BO Clause
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.